General 3min de Leitura - 28 de November de 2017

Understand the challenges associated with managing Internet use in companies

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[rev_slider alias=”360×280-template-politica-uso-internet”][/rev_slider] Nowadays, the internet is an essential and strategic resource for companies increasingly inserted in the digital environment. This reality presents a great challenge for security analysts, especially when they propose to apply management on the use of the Internet in the companies where they work.

Motivated by reasons ranging from team productivity to corporate data security, analysts need to act as propagators of security principles, seeking the engagement of managers and other employees of the organization. This effort is the first step in structuring a project that acts punctually in problem solving and enables satisfactory results to be obtained.

The term use managementis closely associated with the controls applied over the internet in organizations, with the objective of improving the use of the resource in a corporate environment. Therefore, when the concept arises, it is probable that the organization has already had certain impacts in relation to the inadequate use of the internet, being necessary the reorganization of the usage policy and reassessment of its conformity with the security solution used by the company.

To better understand the challenges associated with managing the use of the Internet in businesses, keep reading this material.

Team resistance

One of the challenges is the resistance from the employees and even from the board of the company. Accustomed to the environment in which they are inserted and the high availability of navigation, the climate in the organization can be altered because of the established resolutions regarding the use of the Internet – be they restrictive, when only selected websites can be accessed by the collaborator, or permissive, where all accesses are released by default, with some access restrictions.

This can damage team’s productivity and even their motivation. Therefore, it is very important that the responsible for the development of the use policy is aware of the corporate needs, but without losing sight of the peculiarities and needs of the sectors of the organization, treating them in different ways. By taking these precautions, the chances of policy adherence increase exponentially.

Collaborators’ needs

In order for there not to be so much internal resistance to the Internet use policy, it is extremely important to be aware of the virtual needs of the various departments in the company. This means that the security analyst, together with members of the board, should primarily create visibility on the use of the Internet, then defining points of improvement to meet corporate needs and employees.

All this is based on what is essential to the employee’s daily activities. Therefore, personalizing the use of the internet is essential, since users or groups of users have different functions and needs. To illustrate the situation it is possible to use the following example: For the Marketing and Commercial sector, accessing social media is highly relevant, this is because platforms are very used for prospecting new customers and brand positioning. On the other hand, for members of the Financial sector, perhaps social media are not so relevant, but access to portals to generate invoices or banking systems are vital – accesses, which in turn, are not important for the HR sector.

When employees’ needs are met, the chances of adherence to the internet usage policy increase. Therefore, evaluate the possibility of creating means to make flexible access to employees, even at alternative times, such as lunchtime, using a specific network for this purpose.

Suitable tools

With a policy adhering to the needs of employees, coupled with the increased perception of quality about the use of the internet, the level of satisfaction with the changes tend to be high.

It is worth emphasizing that all this change must be based on a security solution that allows a smooth transition, without significant impacts on the operation of the business, requiring less effort on the part of the technology analyst responsible for the implementation of the project.

Defining the most appropriate solution to achieve these goals is a time-consuming task, however, should you have an interest in expediting this process, download the 10 Essential Tips for Purchasing Firewalls. The material is composed of valuable tips on the key features to be evaluated during the process of acquiring a firewall.

Through specialized UTM Firewallsolutions, it is possible to have team access reports, bandwidth consumption per employee, most accessed sites, most accessed categories, among many other key features to create visibility into internet usage, verifying policy compliance use in corporate environment.

Constant maintenance

Finally, another challenge concerns the constant maintenance of Internet usage policies. It needs to be evaluated periodically, after all, the objectives of the company, its culture, the flow of employees and needs change with time.

Adaptations are common and frequent in the daily life of any large company. It’s no different when it comes to the internet. When you perform this check with a certain frequency, you can see if the current usage management is still valid or if you need a new modification. They are small details that will realize a good management of use of the internet.

You can learn more about the process of developing good internet usage management – and all the points that need to be evaluated before (and at the time) of doing the task – by downloading the “Internet Use Policy”.

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This post is also available in: Português English Español